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Subscription Plans & Billing

We offer a flexible, tiered subscription model tailored to the varying needs of investigative professionals, analysts, and organizations. Each pricing tier defines your monthly usage and available platform features, enabling transparent cost management and scalable access.

 

Tiered Plans & Monthly Credits

  • Choose from multiple pre-configured pricing tiers, each offering:

    • A specific monthly search credit limit

    • Access to designated platform features based on the plan

  • When a user reaches their monthly credit limit, they can:

    • Upgrade to a higher plan, or

    • Purchase additional credits on demand

  • Credits reset at the start of each month — unused credits do not roll over

👉 For current prices and plan options, visit: norphluchs.com/preise-faq

 

Trial Access

  • New users are granted free trial credits that are valid for 30 days

  • After expiration, the user retains their account but will have 0 credits

  • To continue using the platform, a paid plan must be selected

 

Purchase & Subscription Management

  • Subscription checkout is powered by Stripe

  • Users can:

    • Select and purchase a pricing tier securely

    • Cancel (=Pause) their subscription at any time

      • Note: Credits reset to 0 at the start of each paused month

      • The account remains accessible during the pause

      • Subscription can be resumed at any time

    • Delete their account permanently

 

B2B Billing & Invoicing

  • Users have access to a self-service billing dashboard:

    • View and download invoices

    • Edit billing details including company name, tax ID, and address

    • Update payment methods

Account Use Policy

  • Accounts are strictly single-user only:

    • Logging in from a second device is blocked

    • A popup message will explain that account sharing is not permitted

  • This ensures fair use, protects user privacy, and maintains platform security

 

Norphluchs provides full account autonomy, enabling users to manage subscriptions, billing, and access—all in a way that suits their workflow and compliance needs.